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Privacy Policy ​

Effective Date: January 16, 2025

At ReflyAI, we are committed to protecting your privacy and security. This Privacy Policy describes the types of information we may collect from you when you use our AI Content Creation Engine (the "Service"), and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy complies with international privacy protection standards, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Our legal bases for processing your personal data include:

  • Performance of our contract with you
  • Compliance with legal obligations
  • Our legitimate interests
  • Your consent

Information We Collect ​

Information You Provide to Us ​

  • Account Information: Basic information when creating an account, including name, email address, and password.
  • Content Creation Data: Prompts, topics, preferences, and other information you input when using our AI creation service.
  • User-Generated Content: Content created through our service and its associated metadata.
  • Feedback and Interactions: Your feedback on generated content, editing history, and usage preferences.

Information We Automatically Collect ​

  • Usage Data: Service usage statistics including access times, duration of use, and feature usage frequency.
  • Technical Data: Device information (IP address, device type, operating system, browser type), performance data, and error reports.
  • AI Model Interaction Data: Technical data generated from interactions with our AI models, used to improve service quality.

Cookies and Tracking Technologies ​

We use cookies and similar technologies to:

  • Maintain your login status
  • Remember your preferences
  • Analyze service usage
  • Provide personalized experiences

You can control cookie usage through your browser settings.

Payment Information ​

  • Payment Processing: All payments are processed through secure third-party payment processors; we do not store complete payment card information.
  • Billing Records: We retain necessary billing records as required by law.

Your Data Rights ​

Based on your location's applicable laws, you have the following rights:

  • Right to Access: Obtain a copy of your personal data we hold
  • Right to Rectification: Correct inaccurate personal data
  • Right to Erasure: Request deletion of your personal data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to the processing of your personal data
  • Right to Withdraw Consent: Withdraw previous consent at any time
  • Right to Complain: File a complaint with supervisory authorities

Data Retention ​

We retain your personal data only for as long as necessary:

  • Account-related data: Duration of account existence
  • Generated content: 30 days after deletion or account termination
  • Payment records: As required by law (typically 7 years)

International Data Transfers ​

We may process your data globally. We ensure:

  • Implementation of appropriate data transfer mechanisms
  • Adequate data protection measures
  • Compliance with relevant data protection regulations

Data Security ​

We implement multi-layered security measures to protect your data:

  • Data encryption in transit and at rest
  • Access control and authentication
  • Regular security audits
  • Employee security training

AI Model and Algorithm Transparency ​

We commit to:

  • Informing you about basic AI system operations
  • Clearly identifying AI-generated content
  • Maintaining algorithmic decision transparency
  • Continuously monitoring and reducing potential biases

Children's Privacy ​

Our service is not directed at children under 13. We will promptly delete any inadvertently collected children's data.

Privacy Policy Updates ​

We regularly update this policy to reflect legal requirements and service changes. You will be notified of significant changes.

Contact Information ​

For privacy-related inquiries:

For urgent privacy matters, we commit to responding within 72 hours.